Fine Art Print Returns and Damage Policy
Each fine art print is made to order specifically for you. Because of this, all sales are final and I do not accept returns or exchanges for change of mind, incorrect size selection, or other buyer preference.
If your order arrives damaged, defective, or incorrect, please contact me within 7 days of delivery.
Please include:
- your order number
- a brief description of the issue
- clear photographs of the print
- photographs of the packaging if the shipment was damaged in transit
If the issue is confirmed, I will arrange a replacement at no additional cost.
Please keep the original print and all packaging until the issue has been resolved, as the print lab or shipping carrier may require photographs or additional documentation.
Color and appearance
Colors can vary slightly between screens and physical prints because of differences in monitor settings, display technology, lighting, and the characteristics of fine art paper. Minor color variation is normal and is not considered a defect.
Lost or undelivered packages
If tracking shows that a package has been lost or has not been delivered, please contact me so I can investigate the shipment and arrange an appropriate resolution.
Incorrect shipping address
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned or delayed because an incorrect address was provided, additional shipping charges may apply.
Questions or problems with your order
If you have any concerns about your print, please contact me through the contact information provided on this website and include your order number.